Welcome to Cheap One Pieces Swimsuit Store’s FAQ section! Whether you’re a competitive swimmer, vacation planner, or just looking for quality swimwear, we’ve got answers to your questions. Dive in below!

Product Questions

What types of swimwear do you offer?
We specialise in performance swimwear including:
  • Adult Swimming Goggles
  • Mens Swim Briefs
  • One Piece Swimsuits
  • Swim Jammers
  • Swimming Bags
  • Women’s Supportive Swimwear
Our products are designed for both training and leisure, featuring hydrodynamic designs and color-lock technology.
How do I choose the right size?
We recommend checking our detailed size charts for each product. Our swimwear is designed for performance fit – snug but not restrictive. If you’re between sizes or competing, consider sizing down for maximum hydrodynamic efficiency.
Are your swimsuits chlorine-resistant?
Absolutely! Every suit we ship carries our promise: performance-ready swimwear that survives chlorine, ocean waves, and your most intense training sessions. Our fabrics are specially selected for durability in pool conditions.

Ordering & Account

How can I track my order?
All shipments include real-time tracking. You’ll receive tracking information via email once your order is processed (within 1-2 business days). You can also contact us at [email protected] for updates.
Can I change my shipping address after ordering?
Address changes must be made within 2 hours of ordering – contact us immediately at [email protected] if you need to make changes. After this window, we cannot guarantee address modifications as orders move quickly to our warehouse.
What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are secure and encrypted.

Shipping & Delivery

What are my shipping options?
We offer two shipping methods:
  • Express Delivery (10-15 days): £12.95 via DHL/FedEx – perfect when you need that new tech suit before meet season
  • Free Standard Shipping (15-25 days): Free on orders over £50 via EMS – great for seasonal wardrobe refreshes
Order processing takes 1-2 business days (excluding weekends).
Do you ship to my country?
We ship globally except certain Asian and remote regions. You can check availability at checkout or email us at [email protected] for confirmation about your specific location.
How are duties/taxes handled for international orders?
International customers may incur local customs charges – these are your responsibility upon delivery. We cannot predict or control these fees as they vary by country.
I need my swimwear urgently for a competition – what’s the fastest option?
For competitive swimmers needing gear fast: Order your swim jammers by Tuesday with express shipping to have them race-ready for Saturday’s meet. Our color-lock technology arrives as vibrant as it left our warehouse. For absolute last-minute needs, contact us directly – we’ll do our best to help!

Returns & Exchanges

What’s your return policy?
We accept returns within 15 days of receiving your order. Items must be unworn, unwashed, with original tags attached. Due to hygiene reasons, we cannot accept returns on used swimwear.
How do I initiate a return?
Email us at [email protected] with your order number and reason for return. We’ll provide return instructions. Return shipping costs are the customer’s responsibility unless the item is faulty.
What if my item arrives damaged or defective?
We carefully package all items to protect delicate fabrics, but if you receive a damaged item, contact us immediately at [email protected] with photos of the damage. We’ll arrange a replacement or refund at no cost to you.

Still Have Questions?

Our customer service team is ready to help! Contact us at [email protected] or visit our store at 10 Kingsgate St, Winchester, GB CH6A 8HN.

Dive in – your perfect fit is waiting. Shop now before these styles swim away!